Privacy Policy

Welcome to our website of migration services to the United States. On this page, we inform you about how we collect, use, and protect the personal information that you provide us when you use our website or contract our services. In doing so, we comply with data protection laws and regulations that apply in the United States and our customers' home countries.

1. Personal information:

We collect the personal information that you voluntarily provide us when registering on our website, when requesting a free consultation, when contracting any of our services or when contacting us by any means. This information may include your name, address, email, telephone number, age, sex, marital status, nationality, education, work experience, payment information and any other information necessary to evaluate your eligibility for a US visa or to manage your application.

We also collect information that we obtain automatically when you visit our website, such as your IP address, your browser, your operating system, your location, the pages you visit, cookies and file logs. This information helps us improve our website and offer you a better user experience.

2. Collecting personal information:

We use the personal information we collect for the following purposes:

To provide you with the services you contract with us, such as evaluating your eligibility for a US visa, advising you on visa options and requirements, preparing and submitting your visa application, communicating with you during the process and resolving any issues or queries you may have.
To send you relevant information about our services, offers, promotions, news, events and resources that may be of interest to you, provided that you have given us your consent to do so.
To comply with our legal, tax and accounting obligations, such as issuing invoices, filing taxes, keeping records and cooperating with competent authorities if necessary.
To protect our rights and legitimate interests, such as preventing, detecting and combating fraud, abuse, breach of contract, claims, demands and litigation.

3. Using and disclosing your personal information:

We store the personal information we collect on secure, encrypted servers located in the United States and in the cloud. We apply appropriate technical and organizational measures to protect the personal information we collect from unauthorized, accidental or unlawful access, use, modification, disclosure or destruction. These measures include the use of passwords, firewalls, antivirus, backups, encryption and security protocols.

We only retain the personal information we collect for as long as necessary to fulfill the purposes for which we collected it or to comply with our legal obligations. Once personal information is no longer needed, we securely delete or anonymize it.

We do not sell, rent or lease the personal information we collect to third parties unless we have your express consent or are required by law to do so. However, we may share or transfer the personal information we collect to third parties who collaborate with us to provide you with the services you contract or to improve our website. These third parties may be:

1. Immigration agents registered with the United States Citizenship and Immigration Services (USCIS), who have experience and knowledge of United States immigration laws and requirements and who help us prepare and submit your visa application.
2. US authorities, such as the Department of Homeland Security (DHS), who are responsible for processing and granting US visas and who require us to provide our clients' personal information to verify their identity and eligibility.
3. Educational institutions, such as universities, colleges or language schools, that offer courses or study programs in the United States and that provide us with information about their offers, requirements and conditions, or that request information from us about our clients who want to study in the United States.
4. Service providers, such as web hosting companies, email platforms, payment systems, analysis tools, etc., provide us with essential services for the operation of our website or the management of our services.
5. When we share or transfer the personal information we collect to third parties, we ensure that these third parties respect the data protection laws and regulations that apply in the United States and our customers' home countries and that they maintain the confidentiality and security of the personal information we collect.

4. Contact by the company:

If you have any questions, queries, suggestions or complaints about our privacy policy or the processing of your personal information, you can contact us by any of the following means:

Email: info@nuestraweb.com
Telephone: +1 123 456 7890
Mailing address: 123 Fake Street, Miami, FL 33101, United States
How do we inform you of changes to our privacy policy?
We reserve the right to modify or update our privacy policy at any time, to adapt it to legislative, jurisprudential, technological or business changes that may affect it. If we do, we will notify you by appropriate means, such as posting the new version on our website or sending you an email.

5. Individual’s right of access:

Under data protection laws and regulations that apply in the United States and our customers' home countries, you have the following rights regarding the personal information we collect:

1. Right of access: You can ask us to confirm whether we are processing your personal information and to provide you with a copy of it.
2. Right to rectification: You can ask us to correct or update your personal information if it is inaccurate or incomplete.
3. Right to deletion: You can ask us to delete your personal information if it is no longer necessary, if you withdraw your consent or if you consider that we have processed it unlawfully.
4. Right to object: You can ask us to stop processing your personal information for direct marketing purposes or for other purposes based on our legitimate interests, unless we can demonstrate that we have legitimate reasons that override yours.
   Right of limitation: You can ask us to limit the processing of your personal information if you dispute its accuracy, if you consider that we have processed it unlawfully, if we no longer need it or if you have exercised your right to object.
5. Right to portability: You can ask us to deliver to you or transfer to another controller your personal information in a structured, common and machine-readable format, whenever technically possible.
6. Right to complain: You can file a complaint with the competent data protection authority if you consider that we have processed your personal information unlawfully or that we have violated your rights.

To exercise your rights over the personal information we collect, you can contact us by any of the means indicated in the following section. We will respond to your request in the shortest possible time and, in any case, within the maximum period established by law.

6. The company and links to other web sites:

Our website may contain links to other websites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third party websites. . These sites are subject to their own privacy policies, so we recommend that you review them before providing them with your personal information.

7. How do we inform you of changes to our privacy policy?

We reserve the right to modify or update our privacy policy at any time, to adapt it to legislative, jurisprudential, technological or business changes that may affect it. If we do, we will notify you by appropriate means, such as posting the new version on our website or sending you an email.

We recommend that you periodically review our privacy policy to be aware of any changes that may affect the treatment of your personal information. The date of the last update is indicated at the end of this document.

Last update date: February 15, 2024.